Part IV — Financial Framework Chapter 20 — Payment Terms and Financial Transparency

Chapter 20 Payment Terms and Financial Transparency

This chapter sets out the payment mechanisms, billing cycles, invoicing procedures, and financial reporting requirements that govern the relationship between Schools and WEQSC. It also sets out WEQSC's own financial disclosure obligations, on the principle that a body that requires transparency of its Schools must be transparent itself.

20.1 General Principle

20.1.1 All financial dealings between a School and WEQSC are conducted transparently, in accordance with this Framework, and in a manner that permits both parties to reconcile their records.
20.1.2 WEQSC does not accept, and does not permit, any payment in cash. All payments are made through traceable channels.
20.1.3 The confidentiality provisions of Section 11.7.3 apply to the School's affiliation fee arrangements with WEQSC. Nothing in this chapter requires the School to disclose the amount of its affiliation fees to any third party.

20.2 Payment Methods

20.2.1 WEQSC accepts payment by:
20.2.2 A processing fee of two per cent applies to payments by credit or debit card. No processing fee applies to payments by bank transfer.
20.2.3 All bank charges, transfer fees, and currency conversion costs are borne by the payer. The amount received by WEQSC must equal the amount invoiced.
20.2.4 A payment is deemed received on the date on which cleared funds are credited to WEQSC's account, not on the date on which the transfer was initiated.

20.3 Currency

20.3.1 Fees may be paid in United States Dollars (USD), Euros (EUR), or Indian Rupees (INR).
20.3.2 Where a fee is paid in a currency other than USD, the conversion is calculated at the rate published by the Swiss National Bank on the date of payment. The rate is locked for the transaction at the time of payment.
20.3.3 Where a payment is made in a currency other than that in which the invoice is denominated, and the amount received is less than the amount invoiced by reason of currency fluctuation or transfer charges, the shortfall is treated as an unpaid amount and is subject to Section 14.8.
20.3.4 A School may request that invoices be denominated in a currency other than USD. WEQSC will ordinarily accommodate such a request where the School's jurisdiction does not permit or does not facilitate payment in USD.

20.4 Billing Cycles

20.4.1 The Annual Affiliation Fee is billed annually, on or before each anniversary of the Effective Date.
20.4.2 The Student Examination Fee is billed once per Academic Session, on the basis of the examination registration submitted by the School through the Portal, ordinarily not less than thirty days before the examination date.
20.4.3 A School may apply to pay the Annual Affiliation Fee in two half-yearly instalments, or in four quarterly instalments, subject to a small administration fee for quarterly instalments, as notified by WEQSC.
20.4.4 An application for instalment payment must be made before the due date of the first instalment. Where granted, the instalment arrangement applies only to the invoice in respect of which it was made, and does not carry forward automatically to subsequent invoices.
20.4.5 Where an instalment arrangement is in place and a School fails to pay an instalment on its due date, the whole of the outstanding amount becomes immediately payable, and Section 14.8 applies to the whole amount from that date.

20.5 Invoicing

20.5.1 WEQSC issues invoices through the Portal. A copy is sent by email to the Senior Officer and to the Principal Portal User.
20.5.2 An invoice states: the fee to which it relates; the period covered; the amount in USD; the amount in any other currency if applicable; the due date; the payment methods available; and the reference number of the invoice.
20.5.3 Where an invoice relates to the Student Examination Fee, it identifies, in aggregate, the number of students in each class for which the fee is payable, and the total amount payable after the application of exemptions under Chapter 16 and scholarships under Chapter 15.
20.5.4 An invoice is deemed received on the date it is made available in the Portal. A School that does not access the Portal is not thereby excused from the due date.
20.5.5 Where a School disputes an invoice in whole or in part, it must notify WEQSC within fourteen days of the invoice date, giving reasons. The undisputed portion remains payable on the due date.
20.5.6 WEQSC resolves an invoice dispute within thirty days of receiving notice of it, and issues a corrected invoice where appropriate.

20.6 Receipts and Reconciliation

20.6.1 WEQSC issues a receipt for each payment received, within two business days of the payment being credited to its account. The receipt is issued through the Portal and is accessible to the School at all times.
20.6.2 WEQSC issues an annual reconciliation statement to each Affiliated School, ordinarily in January, showing all amounts invoiced, all payments received, and the net balance.
20.6.3 A School must reconcile its own records with the WEQSC annual reconciliation statement and notify WEQSC of any discrepancy within thirty days of receiving the statement.
20.6.4 A School's failure to notify a discrepancy within the period specified does not prevent it from raising the discrepancy later, but WEQSC will not be liable to account for the discrepancy in a subsequent Academic Session unless the failure to notify was for good reason.

20.7 Refunds

20.7.1 Fees paid to WEQSC are non-refundable, save as specified in Sections 20.7.2 and 20.7.3.
20.7.2 A refund is made where a School has made an overpayment, whether by reason of an error in invoicing, a currency adjustment, or any other cause. The refund is made within thirty days of the overpayment being identified.
20.7.3 A refund is made where WEQSC is unable to issue an Affiliation Certificate for reasons within its own control, as provided in Section 7.8.4.
20.7.4 A refund is not made in respect of:
20.7.5 Where a Student Examination Fee has been paid and the student is subsequently found to be exempt under Chapter 15 or Chapter 16, the fee is refunded in full, or credited against future fees, at the School's election.

20.8 WEQSC Financial Disclosure

20.8.1 WEQSC publishes an annual financial report, audited by an independent firm, on its website. The report is published within six months of the end of WEQSC's financial year.
20.8.2 The financial report includes: total revenue; total expenditure; allocation of expenditure by category; surplus or deficit for the year; and the balance of reserves at the end of the year.
20.8.3 WEQSC publishes, in addition to the financial report, an annual statement of the allocation of revenue by programme, showing:
Allocation Category Indicative Share Purpose
Operations and administration ~25% Staff, office, utilities, general administration
Portal and technology ~20% Portal hosting, security, maintenance, updates
Examination and credentialing ~20% Question paper design, credential infrastructure, verification system
Quality assurance and audits ~15% Annual audits, data quality checks, compliance verification
Professional development and training ~10% Teacher workshops, onboarding, curriculum development
Scholarships and student support ~10% Girl-child support, elite support, scholarships, merit awards
20.8.4 The indicative shares in Section 20.8.3 are the shares applicable at the date of this Framework. They may vary from year to year within the aggregate budget approved by the WEQSC Council.
20.8.5 WEQSC's financial statements are audited annually by a firm of international standing. The audit report is published together with the financial report.
20.8.6 Where the audit report contains a qualification or an adverse opinion, WEQSC publishes the audit report and a statement of the action being taken to address the matter.

20.9 School's Right to Cost Transparency

20.9.1 A School may submit a written request to WEQSC asking how a particular fee has been applied, or how a category of expenditure has been funded.
20.9.2 WEQSC provides a written response within thirty days of the request, giving such information as can reasonably be provided without disclosing confidential commercial information, personal data, or information that would place WEQSC at a competitive disadvantage.
20.9.3 Requests under this section may be made by the School's Senior Officer or by the School's governing body. They are ordinarily submitted through the Portal, but may also be submitted by letter or email to the WEQSC Secretary.
20.9.4 WEQSC may charge a reasonable fee to cover the cost of responding to a request under this section where the request is unusually complex or voluminous. The fee is notified to the School before the response is prepared, and the School may withdraw the request if it does not wish to pay it.

20.10 Public Reporting

20.10.1 WEQSC publishes annually:
20.10.2 The public reporting under Section 20.10.1 is prepared in accordance with the data protection principles in Chapter 24, and does not identify any individual student, teacher, or School, save where the School has consented to being identified.
20.10.3 WEQSC may publish additional reports, briefings, or analyses on matters within its mandate, in such form as it considers appropriate.

20.11 Breach — Consequences

20.11.1 A Breach of any provision of this chapter is subject to the audit regime in Chapter 28 and, where applicable, to the suspension and termination regime in Chapter 29.
20.11.2 The following are classified as indicated:
BreachClassification
Submitting a fraudulent invoice dispute Critical
Failure to notify a discrepancy in an annual reconciliation statement for three or more consecutive years Major
Failure to reconcile records with WEQSC when requested Minor (Major if repeated)
Failure to respond to a cost transparency request within the period specified Minor
Requesting a cost transparency response without a reasonable basis Minor
20.11.3 Nothing in this chapter displaces the School's right of appeal under Chapter 35.
Further Resources
  • Payment portal — wise.weqsc.org/portal/payments
  • Annual reconciliation statement — wise.weqsc.org/portal/reconciliation
  • Instalment arrangement application — wise.weqsc.org/forms/instalment
  • Cost transparency request — wise.weqsc.org/forms/cost-transparency
  • WEQSC annual financial report — wise.weqsc.org/reports/financial
  • Public reporting statistics — wise.weqsc.org/reports